Remote Information technology Jobs · Customer Service

Job listings

$41–$55/hr

  • Install, support, troubleshoot, and repair robotic-assisted surgery systems at customer sites.
  • Ensure all service agreements and warranty obligations are met while exceeding customer expectations.
  • Coordinate with sales teams and provide technical support and training to end-users.

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci surgical system. They are a team of engineers, clinicians, and innovators dedicated to making surgery smarter and more human.

  • Deliver high-quality Workday HCM support services, troubleshooting issues and optimizing configurations for clients across various industries.
  • Partner directly with clients to understand requirements, manage requests, and ensure successful delivery of support activities.
  • Collaborate with internal teams to build trusted relationships and contribute to continuous improvement of client environments.

Jobgether uses an AI-powered matching process to connect candidates with hiring companies. The company provides a collaborative culture focused on knowledge sharing and career growth.

  • Install and deploy 12-volt technology solutions and related hardware in fleet vehicles according to technical specifications and customer requirements.
  • Troubleshoot technical issues using diagnostic tools like multimeters and perform wiring, equipment setup, and related tasks with personal hand tools.
  • Provide professional customer-facing support, maintain work quality, and adapt to travel and varying work environments to meet project timelines.

Our partner specializes in deploying and supporting 12-volt technology solutions for fleet vehicles to improve operational capabilities. They are a growing organization that fosters a collaborative and inclusive work environment with opportunities for career advancement and internal mobility.

$38–$40/hr

  • Provide remote technical support for hardware, software, and connectivity issues.
  • Troubleshoot Microsoft 365, Active Directory, and Windows operating system problems.
  • Document support activities and escalate complex incidents to appropriate teams.

Jobgether uses an AI-powered matching process to connect candidates with hiring companies. As a partner for this role, they manage applications and next steps for a small, collaborative remote workforce.

  • Serve as first point of contact for customer inquiries via phone, email, chat, and support portal, providing prompt and professional service.
  • Troubleshoot routine software, configuration, account access, and usability issues using established procedures and knowledge base articles.
  • Document and manage support tickets, escalate unresolved issues to senior team members with thorough detail.

Mitratech builds world-class software that simplifies operations in Legal, Risk, Compliance, and HR functions. With a globally dispersed team of innovators, they serve 20,000 clients including 30% of the Fortune 500, fostering a diverse and inclusive culture.

  • Provide high-quality Workday HCM solutions to clients across multiple industries to meet and optimize business needs.
  • Solve Workday HCM issues as they arise, collaborating directly with clients.
  • Participate in internal training and assist with initiatives to improve the team and company.

TopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. The company is committed to continuous learning, career development, and a sense of belonging for its employees.

  • Provide support to partners with high attention to detail, researching and analyzing issues.
  • Interact with partners via email, phone, chat, and remote sessions to resolve product issues.
  • Maintain a knowledge base and contribute to articles, ensuring high-quality support.

ConnectWise is a global leading software company with over 3,000 colleagues in North America, EMEA and APAC. The company fosters an inclusive, positive culture where every colleague is valued for their unique contributions.

  • Provide primary technical support for ATM hardware issues at financial centers, coordinating with vendors and ensuring timely resolution.
  • Monitor and manage inventory, lifecycle, and deployment of financial center hardware to maintain operational compliance.
  • Assist with hardware upgrades, testing, and validation projects to enhance system capabilities and reliability.

Fulton Bank is a financial institution providing banking services and community support. The company fosters a culture of continuous learning, work-life integration, and inclusion, with a digitally enabled work environment and a focus on employee well-being.

  • Provide prompt technical support for end-user hardware, software, and mobile devices while meeting service level agreements.
  • Diagnose and resolve technical incidents efficiently, using remote tools and documenting in the ticketing system.
  • Support collaboration technologies and contribute to knowledge management by creating documentation and sharing best practices.

Our partner is a company seeking an End User Support Technician to deliver high-quality IT support. The role is within a mission-critical enterprise IT environment, with a collaborative team focused on knowledge sharing and professional development.

US 5w PTO

  • Provide Tier 1 service desk support, including encryption, identity management, and Unified Communications troubleshooting.
  • Document all ticket information per standard operating procedures and escalate issues when necessary.
  • Maintain superior communication skills and build relationships with customers and colleagues.

Oregon Health & Science University (OHSU) is Oregon's only public academic health center, leading groundbreaking research, patient care, and training of future healthcare professionals. As Portland's largest employer, OHSU offers a welcoming, anti-racist culture and opportunities for growth across a system of hospitals and clinics.